Prices are in US dollars (USD), the reference currency in Costa Rica for tourism.
Reservations are confirmed on receipt of a deposit of 30% of the package price.
Receipt of this deposit only implies acceptance of the booking subject to availability.
Full payment for the trip must be made 30 days before your arrival.
For all bookings made less than one month before the planned date of the holiday, the booking will only be taken into account and confirmed once the full price of the package has been paid.
By bank transfer to the Caminando account (in Costa Rica), in USD, international transfer charges at your expense.
Once the quote for your group has been finalised, you will receive an email from Caminando with the online payment details.
Payment is made in Euros, at the EUR/USD exchange rate prevailing on the day of each transaction.
The classification of hotels etc by number of stars corresponds to the official standards set by the local authorities. They may differ from European standards.
In accordance with the legislation governing our profession, we are insured for professional civil liability.
However, we cannot take the place of the individual civil liability that each customer must hold.
It is essential that you have comprehensive cover: rescue and repatriation, medical expenses, baggage theft, etc. In the event of a claim, Caminando can only provide assistance with the necessary formalities.
In the event of cancellation on your part, the following charges will apply
- More than 45 days before the arrival date, no charge
- Between 44 and 31 days before arrival, 20% of the total cost of the booking
- Between 30 and 15 days before arrival, 50% of the total cost of the booking
- Between 14 and 8 days before arrival, 75% of the total cost of the booking
- Less than 7 days before arrival, the full amount of the booking will be retained.
All cancellations must be notified by email with acknowledgement of receipt.
In the event of a dispute, only the Commercial Court of San Jose has jurisdiction.
Account holder : CAMINANDO COSTA RICA
Bank: Banco Nacional
Branch: San Jose – Costa Rica
IBAN : CR75015113420020031545